Contact Us

Last updated: July 13, 2026

Contact the queen-b.ca team about editorial corrections, website feedback, privacy requests, advertising enquiries or partnership opportunities.

Please note that we are an independent casino information and comparison website. We are not an online casino, bank, payment processor, regulator or representative of Interac.

General and Editorial Enquiries

For questions about our website or to report inaccurate, outdated or unclear information, email:

Info@queen-b.ca

When reporting a content issue, please include:

• The URL of the relevant page;
• The heading or section concerned;
• A short explanation of the suspected error;
• A reliable source supporting the correction, where available.

Privacy Requests

For access, correction, deletion, consent or other privacy-related requests, contact:

Info@queen-b.ca

Do not send passwords, full payment card details, banking credentials or casino identity documents by ordinary email.

Advertising and Partnerships

Operators, affiliate networks, media organizations and other businesses may contact us regarding:

• Advertising opportunities;
• Affiliate partnerships;
• Brand or factual updates;
• Media enquiries;
• Content licensing;
• Corporate and editorial partnerships.

Commercial proposals do not guarantee coverage, placement or a positive review. We reserve editorial control over all published content.

Casino Account, Deposit and Withdrawal Problems

We cannot access, verify, suspend or close an account held with a third-party casino. We also cannot approve deposits, reverse transactions, complete KYC checks or release withdrawals.

For an account or payment problem, contact the casino’s official customer support team directly. Include the account email, transaction reference and relevant date, but send identity documents only through the operator’s secure verification channel.

If the matter remains unresolved, check the operator’s complaint procedure and the regulator or dispute-resolution service identified in its terms.

Responsible Gambling Requests

We cannot activate a deposit limit, cooling-off period or self-exclusion on a third-party casino account.

Use the responsible gambling controls inside the casino account or contact the operator directly. You can also consult our Responsible Gambling page for Canadian support resources.

If there is an immediate risk of harm, call 911. In Canada, suicide crisis support is also available by calling or texting 988.

Response Times

We aim to acknowledge ordinary enquiries within a reasonable period, usually within three business days. Complex privacy, legal or correction requests may require additional review.

We do not guarantee 24/7 support and cannot provide emergency, banking or casino-account assistance.

Business Contact

Website: queen-b.ca
Business name: queen-b
General email: info@queen-b.ca
Privacy email: info@queen-b.ca